Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at deltaswankygirl@gmail.com. Please note that returns will need to be sent to the following address: Delta Swanky Girl, 626 Marcella Dr, Lake Village, AR  71653

If your return is accepted, we'll notify you by email. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at deltaswankygirl@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
ALL sale items, deal of the day items, markdowns, bralettes, jewelry, purses, accessories, gifts, and items purchased with a coupon code are FINAL SALE and cannot be returned. If you send back a non-returnable item, store credit will NOT be issued and the item will only be returned at the customer's expense. Please get in touch at deltaswankygirl@gmail.com if you have questions about your specific item.

Exchanges
We cannot provide exchanges or holds due to limited inventory. If you would like a different size or color, we suggest ordering the new item and returning the original item following our return guidelines.

Refunds
Refunds will be given in the form of Store Credit. We will notify you once we’ve received and inspected your return, and let you know if the store credit was approved or not. If approved, you’ll be automatically credited on your account within 10 business days. 
If more than 15 business days have passed since we’ve approved your return, please contact us at deltaswankygirl@gmail.com.